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The Unit for IT and Security Services is responsible for producing, developing, maintaining and ensuring the reliability of the IT services required by the operations of Kela and Kanta Services for both Kela and Kela’s contractual partners in cooperation with Kela’s other units. The Unit is also responsible for data protection, data security and security services at Kela.
In addition, the Unit plays a key role in Eepos, Kela’s strategic development programme that aims to reform Kela’s benefit administration systems.
Information Services is responsible for compiling, managing and utilising information resources and products and developing them further to address the needs of internal and external clients.
The Shared Services business unit is responsible for areas such as human resources, procurement, translation, financial services and work environment services. The Overpayment Recovery Centre, which handles matters related to debt collection, is part of this business unit.
The Strategic Management Unit is responsible for Kela's operational development and strategic management, personnel and financial management and for the coordination of legislative development and stakeholder relations.
The Communications Unit is responsible for delivering communications to clients, media and staff.
The Internal Audit is an operational unit which reports directly to the Director General.
