Administration

Visiting address: Nordenskiöldinkatu 12, 00250 Helsinki

Postal address: P.O. BOX 450, 00056 KELA

There is no customer service at the main office. Check the contact information of the customer service points.

Visiting address: Höyläämötie 1 a B, 00380 Helsinki

Postal address: P.O. BOX 80, 00056 KELA

There is no customer service at the Pitäjänmäki office. Check the contact information of the customer service points.

Postal address: P.O. BOX 40, 40056 KELA

There is no customer service at the Jyväskylä office. Check the contact information of the customer service points.

Telephone: +358 20 634 11 (switchboard), Monday to Friday between 9.00 and 11.00

Postal address:
The Social Insurance Institution of Finland (Kela)
Registry - Kirjaamo
P.O. BOX 450
FI-00056 Kela

Email: kirjaamo(a)kela.fi

Administrative matters that require Kela’s attention should be sent to Kela's Registry. These include complaints, claims for damages and requests to inspect registers.

Instructions for making a request and a log data request from the Kanta services:

• Instructions for making a request
• Instructions for making a request for the Kanta Services and a log data request (kanta.fi)

If your message contains confidential information, we recommend that you use a secure connection.

• How to send secure email to Kela (pdf)
• How to send secure email to Kela using Suomi.fi identification (pdf)

Manage your benefit-related matters and request related documents by logging in to the OmaKela e-service.

If you want to give feedback or development suggestions on Kela's services, benefits and operations, use the feedback form.