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Notify Kela of changes in your circumstances

Remember to notify Kela of any changes in your circumstances, so that we can pay your social assistance correctly. Do not forget to check how any changes in your circumstances will affect other benefits that you receive from Kela.

If we do not receive any information on changes, you may be paid social assistance even if you are not entitled to it or at the wrong rate. Any overpaid benefit may reduce future payments of social assistance.

Notify Kela of changes in your circumstances

Report changes that affect the social assistance.

Log in to the OmaKela e-service (available in Finnish and Swedish)

If you cannot report changes in OmaKela, you can fill in the changed information on the social assistance application form TO 1e (pdf). Print out the form and send it and any supporting documents to Kela, PL 10, 00056 KELA or hand them in at a Kela service point. You can also pick up a printed copy of the application form at any Kela service point.

Do not forget to submit the supporting documents

When you notify Kela of changes, check what supporting documents you need to send with your application. If supporting documents are missing from the application, we will ask you to send them.

We will make a decision on your application within 7 working days of receiving the supporting documents. If we do not receive the missing supporting documents, we may have to turn down your application.

We will review the amount of social assistance

We will review your social assistance if there are changes in your situation that affect the amount of the benefit. You will then receive a new decision or notice of payment.

Discontinuation of social assistance

Kela can stop paying social assistance (toimeentulotuki) in the following situations:

  • the recipient asks Kela to stop paying it
  • the recipient moves to another country
  • the recipient has died
  • the recipient starts working and no longer qualifies for social assistance
  • other similar reasons if the recipient no longer qualifies for social assistance as a result.

Kela can stop paying social assistance only if the reason for discontinuing the assistance applies to all family members, not just one. In other cases, we will review the amount of social assistance we can pay.

Do you still have questions? 

Call Kela’s customer service.

020 634 2550
020 634 2550
Last modified 26/9/2026